Roobet Terms and Conditions

This page sets out the terms and conditions that govern your use of our platform. It explains the rules we apply, the responsibilities we expect from users, and how we interact with account holders. We operate a service that allows registered users to place bets, play games and use site features, and these terms explain the contractual relationship between you and us.

Account responsibilities

When you create an account you agree to provide accurate and current information and to keep login details confidential. You are responsible for all activity that occurs under your account, and you must notify us immediately if you suspect unauthorised access. We may suspend or close accounts where we suspect fraud, misuse, multiple accounts or breaches of these terms.

Eligibility requirements

To use our services you must meet the minimum age and legal requirements applicable in your place of residence. You must not create an account if local law prohibits participation. We reserve the right to refuse registration or access at our discretion. By registering you confirm that you meet eligibility criteria and that you will comply with any applicable self-exclusion measures you have chosen.

Acceptable platform use

Users must not use the platform for unlawful purposes, to attempt to circumvent geographic restrictions, or to manipulate games or markets. Automated play, collusion, and abusive betting patterns are prohibited. We may take action including withholding winnings, voiding bets, or closing accounts where we detect behaviour that undermines fair play or violates these rules.

General bonus and promotion rules

Promotions are subject to specific terms which are published with each offer. Only one promotional offer may apply per account where stated, and eligibility may be restricted. Wagering requirements, maximum bet limits while a bonus is active, and game contribution rules may apply. Abuse of promotions may result in forfeiture of bonus funds and any related winnings.

Deposits and withdrawals

We accept the payment methods listed in your account wallet. Minimum and maximum transaction amounts may apply and are shown at the point of deposit or withdrawal. Transactions may be subject to processing times and network or third-party fees which are not controlled by us.

Account verification

We may require identity, address and source-of-funds checks before processing withdrawals or when risk indicators arise. Verification delays may affect payout timing. We reserve the right to withhold or reverse transactions pending satisfactory verification.

Dispute resolution

If you have a dispute regarding your account, bets or promotion outcomes you should contact our support team. We aim to resolve issues promptly and fairly. Where a dispute cannot be resolved informally, we will explain the available escalation steps and any independent review options where applicable.

Updates to terms and conditions

We may amend these terms to reflect changes to the service, legal requirements or commercial practice. Where appropriate we will notify registered users of material changes. Continued use of the platform after changes are published will constitute acceptance of the updated terms. It is your responsibility to review the terms periodically.