Privacy Policy

This Privacy Policy explains how we collect, use and protect information when you visit Roobet or use an account. We respect your privacy and aim to make it clear what information we handle and why.

Types of Data We Collect

The information we collect depends on how you use Roobet and which services you choose to access.

Personal Data

When you create or manage an account, we may collect details such as your name, date of birth, contact information and account preferences. If identity checks are required, we may also request documents needed to verify the information you provide. Messages you send to our support team may be kept with your account history so we can respond to your enquiry.

Technical Data

When you use our website, we may receive information about your device, browser, IP address and how you navigate our pages. This helps us maintain the website, identify technical problems and protect accounts against unauthorised access.

Transactional Data

We may record deposits, withdrawals and other account activity, including transaction references and payment method details where relevant. We use these records to manage your account, review transactions and respond to payment queries.

How We Use Your Information

We use information to provide account services, process requests, communicate with you and maintain the security of Roobet. We may also use account and website activity to improve how our services work, investigate suspected misuse and meet obligations that apply to our operations. We aim to use only the information needed for each purpose.

How We Protect Data

We use access controls and other security measures to help protect personal information against loss, misuse and unauthorised access. Access is limited to people and service providers who need the information for their work. No online service can remove every security risk, so we also encourage you to use a strong password and keep your account details private. We keep information for as long as needed for the purposes described here or to meet applicable requirements.

Cookies and Tracking Technologies

Roobet may use cookies and similar technologies to keep the website working, remember settings and understand how visitors use our pages. Some cookies are necessary for features such as account sign-in. You can manage cookies through your browser settings, although disabling certain cookies may affect website functions.

Your Privacy Rights

You may ask to access the personal information we hold about you or request a correction if it is inaccurate. You may also request deletion of your information. We will review these requests in line with applicable requirements; some records may need to be retained, for example to maintain transaction records or resolve an account issue. We may need to confirm your identity before responding to a request.

Sharing Information with Third Parties

We may share relevant information with providers that support website hosting, payments, account checks, security or customer support. We may also disclose information where required to address a legal request or protect our services and users. Where third parties handle information on our behalf, we expect them to use it only for the relevant service and to protect it appropriately.

Privacy Policy Updates

We may update this Privacy Policy when our services or information practices change. The latest version will be available on this page. Please check it from time to time to stay informed about how we handle your information.