Responsible Gambling Policy

We are committed to responsible gambling and to helping players keep their activity under control. Player safety matters to us, so we encourage you to check how much time and money you spend, use the controls available to you, and take a break whenever gambling stops feeling manageable.

Player protection

Gambling should remain a choice, not a way to manage financial pressure or stress. We provide account controls and information to support safer gambling. These tools can help you set boundaries, but it is important to review your activity regularly and choose limits that fit your circumstances.

Tools to control your activity

You can use account limits and breaks to manage your play. If you are unsure which options are available in your account or how to apply them, contact support before continuing.

Deposit limits

Deposit limits let you set a maximum amount you can add to your account over a chosen period, such as a day or a week. Set a limit based on money you can afford to spend, rather than an amount you hope to win back. Review your limit if your circumstances change.

Loss limits

A loss limit helps you decide in advance how much you are prepared to lose within a set period. Reaching that amount is a signal to stop, not to find another way to continue. Check your account activity alongside any limit you set.

Time limits and account breaks

Session reminders can help you notice how long you have been active. You can also step away from your account with a temporary time-out. Taking a break may be useful if you find yourself playing for longer than planned or thinking about gambling when you intended to do something else.

Self-exclusion

If you need a longer break, you can request self-exclusion. This blocks access to your account for the applicable period. Contact support if you want to understand the available options or request self-exclusion. If you use other gambling sites, consider taking steps to restrict access to those accounts separately.

Signs that gambling may be becoming a problem

It may be time to stop and seek support if you regularly spend more than planned, try to recover losses, hide your activity, borrow money to gamble, or find that gambling is affecting your work, relationships or day-to-day finances. You do not need to wait for a crisis to ask for help.

Ways to maintain control

Decide on your spending and time limits before you start. Keep track of your activity, take regular breaks and avoid gambling when you feel upset or under pressure. If a limit no longer feels sufficient, stop playing and consider a longer account break.

Professional help and support

Independent support is available if you are concerned about your gambling or someone else's. In the UK, organisations including GamCare and Gordon Moody offer information and support. Speaking to a trained professional can help you consider your next steps in confidence.